Customer Warranty Process
All AAA Inflatables Ltd bouncy castles and inflatables are covered by a 12 month return-to-base manufacturer’s warranty.
Our warranty covers faults caused by faulty workmanship and materials only and does not cover accidental damage, misuse, malicious damage or neglect.
If your inflatable or accessory develops a fault please contact us on 0800 043 7620 as soon as possible. Most repairs are turned around in 48hrs, depending on time of year.
PLEASE NOTE it is a Return to Base Warranty which means you may be charged for the return of the item, this will be decided once we have seen the item.
For all warranty claims for free repairs or replacement items, the item will be inspected by our repair team and we will decide if it is a warranty or chargeable repair. Photo evidence will be taken before and after the repair.
Fans / Blowers
AAA Inflatables are the sole UK Sales agent for Diamond fans and all warranty for their blowers will be dealt with by AAA Inflatables Ltd.
Please contact us if you have a problem with a Diamond fan blower.