Bouncy Castle Sales Terms and Conditions
- We aim to test and dispatch all inflatable orders within 3 working days, on smaller accessories, this is usually the same day.
- If for any reason you would like to return your item it is your responsibility to cover all return costs.
- You have 14 days to return any unwanted and unused items for a full refund in-line with distance selling rules – Return postage is your responsibility.
- There is a minimum age of 18 to purchase from AAA Inflatables Ltd
- Please contact us before returning your item so we can discuss the best way of doing so.
- We sell outside of this website and in the busy periods, stock availability may be slightly out. Please call us if you have any questions
- All compliant new inflatables have a PIPA test as standard. Used items will only have RPII tests but can be upgraded to PIPA for an extra £30
- If for any reason we cannot fulfill your order we will contact you by telephone and email so please make sure your details are correct.
- We endeavor to make our bouncy castle sales website accurate, but sometimes there are errors so if the price is incorrect we will contact you and then you will have the opportunity to cancel your order.
- Orders can only be canceled by telephone, 0800 0437620, quoting your order number, and we will do the rest. Refunds for all non dispatched items will be immediate, Refunds for all delivered items will be 5 days after safe return and inspection of items.
- All inflatables come with a test certificate and user manual, please read them as if they are used outside of the user manual you will not be covered by our guarantee, please contact us for more information.
- By using our website to place orders AAA Inflatables is responsible for the transactions, including delivery of any service ordered.
AAA Inflatables Ltd “www.aaainflatables.co.uk” owns and operate this Website. This document governs your relationship with www.aaainflatables.co.uk. Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions, and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.aaainflatables.co.uk will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.aaainflatables.co.uk or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.aaainflatables.co.uk and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
In these Terms and Conditions of Sale, “Seller” means AAA Inflatables Ltd., “Buyer” means the person, firm, company or corporation by whom the order is given.
2. IN GENERAL
AAA Inflatables Ltd “www.aaainflatables.co.uk” owns and operate this Website. This document governs your relationship with www.aaainflatables.co.uk. Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or the entire Website.
3. TERMS OF SALE/PAYMENT
By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
To contract with www.aaainflatables.co.uk you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. www.aaainflatables.co.uk retains the right to refuse any request made by you. If your order is accepted, we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be www.aaainflatables.co.uk or may in some cases be a third party. Where a contract is made with a third party, www.aaainflatables.co.uk is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
3.1 Our Contract
When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order. This email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
3.2 Pricing and Availability
Whilst we try and ensure that all details, descriptions, and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and are included in the ‘Total Cost’.
Payment can be made by credit card, debit card or direct money transfer into our bank account. Please note that we do not accept payment by American Express card.
Please bear in mind that any payments made by card must be delivered to the cardholder’s address to prevent fraud. Any payments made via BACS can be delivered to an address of your choice.
Upon receiving your order, we carry out a standard authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
Payments shall be made by you without any deduction whatsoever. In the event of a valid cancellation, for a refund, we use the same means of payment as you used in the original transaction.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
Despatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
The products purchased on the Website are delivered to the address communicated at the time of ordering. The Buyer is responsible for the accuracy of the information provided when ordering. In case of a mistake in the addressee’s contact details (surname, first name, street name and number, postal code, city name, telephone number or e-mail address), the Seller shall in no event be held liable for the impossibility to deliver the order.
Orders will typically arrive within 2-4 business days (Monday-Friday, excluding holidays) following receipt of shipping confirmation email. However, for some smaller items delivery may be the following day. The scheduled delivery date will be outlined in your shipment confirmation email. All items destined for your delivery address will be shipped by a responsible courier with some form of delivery confirmation or tracking code where possible. However, it is not possible to identify which carrier we will use for your order in advance. If delivery cannot be made to your address for reasons beyond our control the Seller will inform you as soon as possible.
Whilst uncommon, shipping problems can occur, but we will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. Upon receipt of your order you may be asked to sign for the goods received in good condition. If the package does not appear to be in good condition, then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery, then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make later.
4.1 Goods lost in transit
If goods are lost, missing or stolen, the loss will be reported to the appropriate courier service who will deal with the complaints accordingly. In most cases, the procedure is to place a trace, or a missing items request, onto the courier’s system for a search to begin. A trace starts from the date of the initiated trace NOT the date we entered correspondence.
4.2 Goods damaged in transit
If goods are damaged in transit, the damage must be spotted and reported to the delivery driver immediately on delivery. You should not sign for the goods. For a claims process to be initiated, the goods must have been rejected and not be in your possession. Accepting delivery will make things very difficult to pursue on your behalf and will slow down the investigation process whilst leading to an almost impossible claim.
Once a damaged item has been rejected and returned, it will be reported to the appropriate courier service who will deal with the complaints accordingly. In most cases, the procedure is to place an investigation or claim request onto the courier’s system in order for an investigation to begin. Until the outcome of the courier’s investigation is known and settled we will not be in a position to offer a refund/ replacement or advice.
If for any reason you would like to return your item, it is your responsibility to cover all return costs.
You have 14 days to return any unwanted and unused items for a full refund in-line with distance selling rules – Return postage is your responsibility.
Please contact us before returning your item so we can discuss the best way of doing so.
Orders can only be canceled by telephone, 0800 0437620, quoting your order number, and we will do the rest.
Refunds for all non-despatched items will be immediate.
Refunds for all delivered items will be 5 days after safe return and inspection of items.
All AAA Inflatables Ltd. bouncy castles and inflatables are covered by a 12-month, return-to-base manufacturer’s warranty.
Our warranty covers faults caused by faulty workmanship and materials only and does not cover accidental damage, misuse, malicious damage or neglect.
If your inflatable or accessory develops a fault, please contact us on 0800 043 7620 as soon as possible. Most repairs are turned around in 48hrs, depending on time of year.
PLEASE NOTE it is a Return to Base Warranty which means you may be charged for the return of the item. This will be decided once we have seen the item.
For all warranty claims for free repairs or replacement items, the item will be inspected by our repair team and we will decide if it is a warranty or chargeable repair. Photo evidence will be taken before and after the repair.
AAA Inflatables Ltd. are the sole UK sales agent for Diamond fans and all warranty for their blowers will be dealt with by AAA Inflatables Ltd.
Please contact us if you have a problem with a Diamond fan blower.
7. DISCLAIMER OF LIABILITY
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law www.aaainflatables.co.uk and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect www.aaainflatables.co.uk’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
8. LINKING TO THIS WEBSITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the homepage. We reserve the right to withdraw linking permission without notice.
9. DISCLAIMER AS TO OWNERSHIP OF TRADEMARKS, IMAGES OF PERSONALITIES AND THIRD-PARTY COPYRIGHT.
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.aaainflatables.co.uk and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.aaainflatables.co.uk
You agree to indemnify, defend and hold harmless www.aaainflatables.co.uk, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.
Www.aaainflatables.co.uk shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
14. ENTIRE AGREEMENT
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.aaainflatables.co.uk. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.aaainflatables.co.uk.
15. DATA PROTECTION PRINCIPLES
Personal data shall be processed fairly and lawfully in accordance with local UK laws.
Personal data shall be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes.
Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed.
Personal data shall be accurate and, where necessary, kept up to date.
Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Personal data shall be processed in accordance with the rights of data subjects under this Act.
Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.
Personal data shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.
16. FORCE MAJEURE
AAA Inflatables Ltd. declines any responsibility for disservices due to events of force majeure if unable to execute the order according to the terms of the contract. Force majeure, employment disputes, disruption of operations through the fault of no party, civil disturbances, measures of any authority and any other similar unavoidable events which are not our fault shall entitle us – notwithstanding our other rights – to withdraw from the contract, in whole or in part, insofar as such are not short and as such cause a substantial reduction in our purchase requirements.
17. GOVERNING LAW AND JURISDICTION
Contracts for the purchase of products through this website shall be governed by, and construed in accordance with the English law. The relevant courts of the United Kingdom shall have jurisdiction in respect of any dispute arising from a contract between you and us and these conditions of sale.
In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr/.
If you are a consumer based in the European Union, you may make a claim in the courts of the country where you reside. Please click on the button marked “I Accept” at the end of the order process, you will be agreeing to these terms. Please understand that if you refuse to accept these conditions of sale, you will not be able to order any products from this website.
You should print a copy of these Terms or save them to your computer for future reference.