FAQs – Frequently asked questions

If you cannot find the information you are looking for on our website, please do not hesitate to contact us on 0800 0437620 or use our email form HERE.

1. I want to start a bouncy castle business, what do I need?

As you may have seen, AAA Inflatables Ltd, based in Cambridgeshire, has one of the UK’s largest bouncy castle hire fleets.  We are best placed to help you set up and run your bouncy castle business from your very first castle purchase.  Below are a few pointers that may help.

  • Most smaller inflatables only require one person for set up and pack down.
  • We all like the look of the large inflatables however as a new business we recommend starting small and growing.
  • Most smaller inflatables will fit into a car but a van is much easier.
  • You will need blowers, mats, pegs, sack truck and some muscle power.
  • The latest rules and regulations (operation and technical) En14960:2013
  • We offer full operator training to the European standard
  • Insurance is recommended. (Contact us for recommended insurance companies)
  • Checkout our industry links page

2. What’s included in the price of the unit?
All our inflatables come complete with the following items:

  • 12 Month Manufacturer’s Warranty
  • PIPA test and certificate, where appropriate
  • Initial safety certificate
  • Operating instructions / Manual
  • Minor repair kit
  • Storage bag.

3. Should I have my bouncy castles and inflatables annually inspected?
Any land inflatable should be annually inspected by a competent person (as stated by HSE).  Some annual inspections are referred to as RPII tests or PIPA tests however, the term “test” is slightly misleading.  A PIPA tag is not a legal requirement but it is the most obvious way to demonstrate to parents, schools, local authorities or large corporate organisations that your bouncy castles and inflatables are fully compliant with the EN14960 standard. For more information on inspection and PIPA, please see our Testing and Repair page.

4. What does PIPA, EN14960 and RPII mean?
PIPA is the organisational body behind the implementation and administration of the EN14960 design and manufacturing standard. The EN14960 design is the European standard for the inflatable industry. It applies to any products that are bounced or slid upon.  RPII are the primary testing organisation for examining and enforcing the EN14960 (PIPA) standard. Each product is held on a central database with details of test results and these can be checked by all members of the public. If you have any questions about your products and their compliance, please contact us for details.

5. What are your lead times?
Stock items are normally despatched on a 2-3 day delivery.  However items can be dispatched for next day delivery at an additional charge, provided orders are placed before 12 noon. The only exclusions to this service would be items for despatch to the north of Scotland or Northern Ireland.

Our lead times for the manufacture of bespoke and standard units vary depending on the time of year.   Please contact us for more information.

6. What are the costs of shipping/delivery?
Delivery and shipping costs depend on the size of the unit and to where it is being delivered.  For prices for delivery please contact our Sales team.

7. Pictures and Descriptions
We will always do our best to provide the most up to date information for each inflatable listed on our website.  However there are occasions when the specifications and design may differ so please check with us if you have specific requirements.



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